Frequently Asked Questions

CertifAI is India's everyday-AI certification programme — 80 hands-on sessions across 15 skill tiers that teach you to use AI tools (ChatGPT, Gemini, Perplexity, Claude, HeyGen, ElevenLabs, Bolt.new and more) for real life and work: writing, research, productivity, creative production and building your own AI-powered projects. You earn verified skill badges and graduation certificates as you progress.

Everyone — students, working professionals, homemakers, business owners and educators. The curriculum starts from zero (no coding needed) and is taught in plain language with Indic-language prompting covered early.

Yes. The Free plan includes the full Foundation tier (Sessions 1–6) — how AI actually works, plus your first practical wins and skill badges. No credit card required.

Each session is a focused 75-minute unit with practice and a short quiz. Self-paced learners typically finish a tier in 1–2 weeks; institutes commonly run 2–3 sessions per week.

Only free tools or tools with a genuinely usable free tier: ChatGPT, Gemini, Perplexity, Claude, Canva AI, HeyGen, ElevenLabs, Suno, Bolt.new, Make.com and more — exactly what you can keep using after the course.

Yes. Every certificate carries a unique number and QR code that anyone can check at certifaiedu.com/verify — employers see your name, credential, tier and issue date instantly. Revoked or fake certificates clearly show as invalid.

Real AI grading against rubrics — your tier-milestone projects are assessed by our AI engine, with human review by the CertifAI team for borderline cases. Institutes and schools cannot influence grades, which keeps every certificate credible.

Grading bands on your certificate based on your composite score: DISTINCTION (≥90%), MERIT (≥75%) and PASS (≥60%).

Yes — every certificate and badge has a share-ready image and public verification link, and your portfolio page showcases all of them together.

Explorer (Sessions 1–13) covers Foundation + Communicator. Specialist (Sessions 1–38) goes through tier 8 including video-maker skills. Creator (all 80 sessions) unlocks the complete programme — all 15 tiers, 8 graduation certificates and 7 maker badges. Higher plans include everything below them.

Through Razorpay — UPI, cards, netbanking and wallets. You receive a GST tax invoice for every payment automatically.

Yes. International visitors see USD pricing and pay securely by card via Stripe. The learning experience is identical worldwide.

Anytime. Start with a lower plan and upgrade to a higher one whenever you like — you simply pay the higher plan's price, with no extra fees.

Our refund policy is published at certifaiedu.com/refund. In short: contact support quickly if something isn't right and we'll make it fair — refunds are processed to the original payment method.

You buy seats, enrol students into batches, and run the programme your way: trainer-led live classes with projector presenting and phase-by-phase pacing, or fully self-paced lab learning — or both. Your dashboard tracks every student's progress, attendance and certificates.

Yes — co-branding is built in. Upload your logo and it appears across your team's dashboard ('Powered by CertifAI') and on your students' certificates, plus a brand colour theme of your choice.

Yes — generate a Partner API key in Settings and your website can enrol students automatically after you take payment: account creation, batch placement and the welcome email all happen instantly.

Yes — franchise/chain hierarchies are first-class: create branches yourself, and the head office sees consolidated reporting and billing across all of them.

School mode includes verifiable parental consent before any minor's data is processed (DPDP Act 2023), classroom AI pause controls for teachers, and parent progress updates. Data export and erasure requests are honoured through an audited workflow.

Yes — register your institute for a free trial with seats included, or book a demo from the For Business page and we'll set everything up for you.

A full teaching console: today's schedule, one-click Start Live Class for any batch and session, a projector-ready Presenter View with your narration script beside every slide, live phase controls (Learn → Practice → Quiz), one-tap attendance and a live class monitor showing who's online and progressing.

Certification is a credential on your profile — it never blocks you from starting or running classes. Trainers typically complete the programme themselves to earn it.

Mark their session complete manually from the live monitor ('Mark done') — it's audit-logged, so offline/paper work is credited fairly.

Yes — admins have the complete trainer toolset built into their own login (Teach Console in the sidebar).

If your child is under 18, Indian law (DPDP Act 2023) requires your informed consent before we process their learning data. The request explains exactly what is collected and why — approve it from your parent account and your child can start learning.

Yes — the parent dashboard shows sessions completed, scores, badges and certificates, and your institute can send you progress digests and messages.

Yes. School mode adds extra guardrails: teachers can pause AI access for the whole class, competitive leaderboards are hidden for minors, and all AI interactions follow strict safety policies.